Health Science
Communication
Biosci. Biotech. Res. Comm. 10(2): 108-111 (2017)
Awareness and observance of bill of rights among
patients with heart disease
Samiramiss Qavam,
1
Siros Norozi,
1
Amir Hosein Salimi,
2
Milad Borji
3
* and Asma Tarjoman
2
1
Department of Cardiology, Faculty of Medicine, Ilam University of Medical Sciences, Ilam, Iran
2
Student Research Committee, Ilam University of Medical Sciences, Ilam, Iran
3
Department of Nursing, Faculty of Nursing and Midwifery, Ilam University of Medical Sciences, Ilam, Iran
ABSTRACT
Advances and developments in medical science have greatly extended the scope of medical interventions in recent
decades, which has raised numerous ethical challenges in this domain. Therefore, the present study investigated levels
of awareness of a patient’s bill of rights and its observance in 2015 in hospitals in the city of Ilam in Iran among
patients with heart disease. In this cross-sectional descriptive study, 200 patients with heart problems admitted to
hospitals in Ilam were recruited using the convenience sampling method. The research instrument was a three-part
questionnaire about a patient’s bill of rights completed using the interview method. The data were analyzed via SPSS
Version 21 with respect to descriptive statistics (means and standard deviations), inferential tests (Pearson’s correla-
tions), and interpreted at a statistical signi cance cutoff of 0.05. Analysis of awareness of a patient’s bill of rights
revealed that 38% (76) had poor awareness, 59.5% (119) had moderate awareness, and  ve participants (5%) had
good awareness. Regarding observance of a patient’s bill of rights, 22% (44) had a poor level of awareness, 34.5%
(69) reported moderate awareness, and 43.5% (69) had high awareness. Moreover, no statistically signi cant differ-
ence was found between the level of awareness of a patient’s bill of rights and its observance. Only a small number
of patients had good levels of awareness of a patient’s bill of rights. Thus, healthcare policymakers must take the
necessary steps regarding patients’ awareness of a patient’s bill of rights.
KEY WORDS: PATIENT’S BILL OF RIGHTS, OBSERVANCE, AWARENESS, HEART PATIENTS
108
ARTICLE INFORMATION:
*Corresponding Author: Borji_milad@yahoo.com
Received 2
nd
April, 2017
Accepted after revision 23
rd
June, 2017
BBRC Print ISSN: 0974-6455
Online ISSN: 2321-4007 CODEN: USA BBRCBA
Thomson Reuters ISI ESC and Crossref Indexed Journal
NAAS Journal Score 2017: 4.31 Cosmos IF : 4.006
© A Society of Science and Nature Publication, 2017. All rights
reserved.
Online Contents Available at: http//www.bbrc.in/
DOI: 10.21786/bbrc/10.2/19
Samiramiss Qavam et al.
INTRODUCTION
Patients are one of the most vulnerable groups in a soci-
ety, and they need special attention. In recent decades,
advances and developments in medical science have sig-
ni cantly extended the scope of medical interventions
and provoked many ethical challenges in this domain.
The purpose of a patient’s bill of rights is to defend
human rights to maintain patient sanctity and dignity.
Therefore, observance of a patient’s bill of rights can
establish patients’ beliefs that they will be supported
when they are ill, particularly during medical emergen-
cies, without discrimination regarding race, gender, age,
or  nancial power (Kazemnezhad & Hesamzadeh, 2013,
Karimyar, Hojat, & Karami, 2015).
Respect for patient rights refers to patients’ legiti-
mate expectations of their healthcare system (Özdemir
et al., 2009), A patient’s bill of rights gives every patient
the right to receive private care; ask doctors and other
caregivers for detailed information on diagnoses, treat-
ments, and prognoses; and the right to make necessary
decisions regarding continuation or not of ongoing or
recommended treatment (Kuzu, Ergin, & Zencir, 2006).
Thus, respect for patient choice, use of patients’ physical
and mental potential to make decisions, and not patron-
izing patients are among the provisions of a patient’s
bill of rights (Karimyar, et al., 2015). Despite the devel-
opment and declaration of a patient’s bill of rights in
healthcare centers in Iran and information provided
to patients regarding decision-making, studies have
found that the levels of awareness and observance of
these bills of rights differ globally and in Iran (Jahan-
pour & Rasti, 2014; Mousavi, Yaghobian, & Ranjbar,
2016).
The idea of patients’ rights developed from concepts
about the person as well as the human sanctity and
dignity of all individuals. It also was published in the
global statement on human rights. Thus, understand-
ing patients’ levels of awareness regarding their rights
could provide a picture of the facts and shortcomings of
the situation, which could support important and fun-
damental steps toward promoting the quality of patient
care. Because laws alone cannot imply implementation
and observance of patient rights, and because awareness
of the laws usually precedes their implementation, one
way to ensure that this important issue is addressed is
to understand the bene ciaries’ awareness of their rights
(Ghaljeh, et al., 2015).
Heart disease is one of the most common chronic
illnesses, which is increasing because of population
aging. Therefore, attention to the sanctity and dignity
of patients as a vulnerable societal group is increasingly
important (Borji, et al., 2015 Azami, et al., 2016) .Accord-
ingly, this study investigated the extents of awareness of
a patient’s bill of rights among patients suffering from
heart disease.
MATERIALS AND METHODS
Following previous similar studies (Erer, et al., 2008;
Mousavi, et al., 2016), in 2015, 200 patients diagnosed
with heart disease who were admitted to Shahid Mostafa
Khomeini Hospital in Ilam were recruited. Ilam has the
only center that treats heart disease. The inclusion crite-
ria were: (i) informed consent to participate, (ii) con r-
mation of a heart problem diagnosed by a cardiologist,
(iii) older than 18 years, (iv) no known mental disorders,
(v) ability to orally communicate, and (vi) at least 72
hours of hospitalization in Shahid Mostafa Khomeini
Hospital in Ilam. After con rmation of this study (with a
project code, code of ethics in research, and so on) and
approval obtained from the relevant authorities, I identi-
ed the eligible participants in the cardiac/coronary care
unit (CCU) and post-CCU for men and women in Sha-
hid Mostafa Khomeini Hospital in Ilam. I completed the
questionnaire for each participant using the interview
method.
The data used in this study were derived from the ques-
tionnaire responses. The questionnaire had three parts. The
rst part comprised questions on the participants’ demo-
graphic characteristics. The next part comprised 21 ques-
tions about the participants’ attitudes about a patient’s
bill of rights. The items measured the participants’ lev-
els of observing a patient’s bill of rights. To determine
the levels of observing a patient’s bill rights, each situa-
tion was scored 1 = observed patient rights and 0 = did
not observe patient rights. The participants’ total scores
ranged from zero to 21 and were categorized as three lev-
els: undesirable (0–7), moderate (8–14), and high (15–21)
(7, 11). The third part of the questionnaire was a 21-item
scale of awareness of patients’ rights. The following items
were measured: (i) the right to awareness and information
(four items), (ii) the right to choose and make decisions
(two items), (iii) the right to con dentiality and privacy
( ve items), (iv) the right to have respect (three items), (v)
the right to decline treatment and informed consent (three
items), (vi) the right to appropriate care and treatment
(three items), and (vii) the right to object and complain
(one item). The responses were coded 1 = awareness and 0
= no awareness. The  nal scores were classi ed into three
groups: low awareness (0–7), moderate awareness (8–14),
and good awareness (15–21) (Ghaljeh, et al., 2015; Mos-
sadegh Rad & Esna Ashari, 2004).
To observe research ethics, I  rst introduced myself
and explained the study’s objectives. Then, the par-
ticipants were assured that their personal information
would be held in strict con dence and their family
BIOSCIENCE BIOTECHNOLOGY RESEARCH COMMUNICATIONS AWARENESS AND OBSERVANCE OF BILL OF RIGHTS AMONG PATIENTS WITH HEART DISEASE 109
Samiramiss Qavam et al.
names would not be mentioned. After the interviews, the
data were analyzed using the SPSS Version 21 statistical
package software through descriptive statistics (means
and standard deviations) and inferential tests (Pearson’s
correlation coef cients). Notably, 0.05 was the probabil-
ity cut-off used to determine statistical signi cance.
RESULTS AND DISCUSSION
The results of this study found that 59% (118) of the
participants were male and 41% (82) were female. The
mean age was 62.06 ± 12.19 years. Regarding education,
53.5% (107) was illiterate, 30.5% (61) held degrees below
diploma, and 16% (32) held diplomas or higher degrees.
Moreover, 42.5% (85) had a history of readmissions and
57.5% (115) did not report a history of hospital readmis-
sions. Table 1 shows that the majority of the partici-
pants (59.5%, 119) had a moderate level of awareness
of a patient’s bill of rights and only  ve (2.5%) reported
good levels of awareness.
Table 2 shows that participants’ attitudes regarding
observance of a patient’s bill of rights were moderate
(34.5%) and 87 individuals (43.5%) reported good levels
of observance. The  ndings revealed no statistically sig-
ni cant difference between observing a patient’s bill of
rights and awareness of a patient’s bill of rights.
DISCUSSION
The  ndings of this study demonstrate that the level
of awareness of patients with heart disease regarding
a patient’s bill of rights was low. Along these lines, a
study by Bateni et al. (Bateni, Sajadi, & Hoseini, 2011).
on patients admitted to hospitals in Isfahan found that
more than one-half of the participants were unaware
of a patient’s bill of rights. Hossein Jowzi Arakvazi et
al(Josi Arkvazy, Ashktorab T, AbbasI M, & A., 2011) .in
a study of 60 nurses and 160 patients in the internal
and surgical wards of teaching hospitals af liated with
Ilam University of Medical Sciences, assessed awareness
of a patient’s bill of rights and found that almost one-
half of the sample of nurses (48.3%) was aware of the
provisions of a patient’s bill of rights. However, majority
of the patients (82.5%) were unaware of the content of
a patient’s bill of rights. This study’s  ndings support
these results for patients with heart disease hospitalized
in CCU and post-CCU wards.
Ghiasvandian et al. (Ghiyasvandian & Bolourchifard,
2015) studied patients with cancer and the results sug-
gested that patient information regarding participation
in clinical trials and patients’ prior informed consent
before and after completing informed consent forms
were low. Furthermore, Mousavi et al. (Mousavi, et al.,
2016) .studied patients with cancer and found that the
majority (79%) had never seen a patient’s bill of rights.
Regarding observing patients’ rights, most of the par-
ticipants (98%) reported two cases of low observance:
“getting the contents of a patient’s bill of rights at the
time of admission” and “receiving predictable regula-
tions and costs at the time of admission.” The results of
another study that examined the extent of privacy given
to elderly patients and the extent of satisfaction with
observing their privacy in selected hospitals in Isfahan
found that the average of respect for overall privacy was
“good” in only 16.4% of the cases (Hajbaghery & Chi,
2015). Aghajani et al. (Aghajani & Dehghannayeri, 2009).
assessed different aspects of regarding patients’ privacy
in hospital emergency wards af liated with Tehran Uni-
versity of Medical Sciences. They found that about one-
half of the patients (50.6%) reported that observance of
their privacy was poor or moderate and 49.4% reported
that observance of their privacy was good. Last, Zirak et
al. (Zirak, Ghafourifard, Aghajanloo, & Haririan, 2015)
investigated the extent of observing patient privacy in
admissions to teaching hospitals in Zanjan, found that
most of the patients were unaware of patients’ rights,
and that some personal privacy standards had not been
observed, which was not in line with the results of the
present study.
CONCLUSION
We conclude that observing patients’ rights requires
providing patients and hospital staff with knowledge
about a patient’s bill of rights because results of previ-
Table 1. Distribution of absolute and
relative frequency of awareness of a
patient’s bill of rights
Level of
awareness
Absolute
frequency
Percentage
Poor 76 38.0
Moderate 119 59.5
Good 5 2.5
Total 200 100.0
Table 2. Distribution of absolute and relative
frequency of observing a patient’s bill of rights
Level of
awareness
Absolute
frequency
Percentage
Poor 44 22.0
Moderate 69 34.5
Good 87 43.5
Total 200 100.0
110 AWARENESS AND OBSERVANCE OF BILL OF RIGHTS AMONG PATIENTS WITH HEART DISEASE BIOSCIENCE BIOTECHNOLOGY RESEARCH COMMUNICATIONS
Samiramiss Qavam et al.
BIOSCIENCE BIOTECHNOLOGY RESEARCH COMMUNICATIONS AWARENESS AND OBSERVANCE OF BILL OF RIGHTS AMONG PATIENTS WITH HEART DISEASE 111
ous studies have suggested that there is a statistically
signi cant relationship between the extent of awareness
of a patient’s bill of rights and its observance. (Basiri
Moghadam, Basiri Moghadam, Moslem, Ajam Zibad, &
Jamal, 2011; Mossadegh Rad & Esna Ashari, 2004) It is
important to appoint individuals as supervisors in hospi-
tals for all work shifts to monitor patients’ rights and to
require doctors and nurses to observe the rights of their
patients (Ghaljeh, et al., 2015).
CONFLICT OF INTEREST
The authors declare that there are no con icts of interest
regarding the publication of this article.
FINANCIAL SUPPORT
This study was part of a research project approved by
Ilam University of Medical Sciences, and the authors are
grateful to the relevant university authorities for their
nancial and moral support.
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